Case Studies

Leading OTT Aggregator Achieved 49% Stickiness Through It's App Campaign​

Written by dummy | Apr 4, 2025 11:55:49 AM

OBJECTIVES

The objective of the campaigns was to acquire high quality users on App. We measured the quality of the user through retention KPIs like:

-Open Rate

-Uninstall Rate

-Stickiness (DAU/MAU)

PURETECH DIGITAL'S EDGE

  • Created and classified multiple events using a funnel approach. Imported tracked events from Appsflyer to Google Ads.
  • Strategically created campaigns based on funnel stages:
    • - TOF: Events like app open and onboarding completion.
    • - BOF: Events with low conversion rates such as signups and watching content.
  • Automate a series of onboarding and re-engagement emails to keep users engaged.
  • Tactical event creation improved churn rate, open rate, and retention for paid acquisitions.
  • Use targeted messages within the app to guide users, offer tips, or promote new features.
  • This strategy also facilitated remarketing to audiences who hadn't completed specific events, using tailored communication in ACE campaigns.